Hi, after a long time, my laptop turns khổng lồ be slow. I think one of the cause is that it is infected.

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Please help me to lớn check my máy tính.


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garioch7


garioch7

RCMP.. Veteran

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Malware Response Instructor5,793 postsOFFLINEGender:MaleLocation:Port Hastings, Nova Scotia, CanadaLocal time:05:37 AM

Ciela:

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to the Bleeping Computer Am I Infected? - What Do I Do? Forum. My name is Phil. If you would permit me, I would lượt thích khổng lồ address you by your first name, since we will be working together khổng lồ scan your computer.There are reasons for a computer to slow down that are not related lớn malware, adware, viruses, Potentially Unwanted Programs (PUPs), etc., but let"s run a few scans to lớn see if we can eliminate the possibility that your computer is infected.
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ESET Online Scanner using Internet Explorer:lưu ý 1: These instructions are for Internet Explorer only! If you"re using Chrome or Firefox, you will need to lớn tải về & install the ESET Smart Installer tool before it can scan. See instructions here.lưu ý 2: You will need to lớn disable your currently installed Anti-Virus, how khổng lồ bởi so can be found here.*Cliông xã this link to lớn open ESET OnlineScan.* Place a checkmark next to "Yes, I accept the Terms of Use", then click the
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button.* When prompted allow the Add-On/Active sầu X khổng lồ install.* In the new window that opens, tic the radio button next khổng lồ Enable detection of potentially unwanted applications.* Then click "Advanced settings", và make sure there is a checkmark next lớn only the following items (uncheck everything else):

Remove sầu found threatsScan archivesScan for potentially unsafe applicationsEnable Anti-Stealth technology

*Then clichồng the

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button & ESET will then tải về updates for itself, install itself, & begin scanning your computer. Please be patient as this can take some time.*When the scan completes, clichồng List Found Threats (only if anything is found).*Then clichồng Export, and save the tệp tin lớn your desktop using a quality name, such as ESETScan. Include the contents of this report in your next reply.*Cliông xã
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, then click
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to lớn exit ESET Online Scanner.

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Don"t forget to lớn re-enable your antivi khuẩn when finished!
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Download and install Malwarebytes Anti-Malware:Please tải về Malwarebytes Anti-Malware to lớn your desktop.

Double-cliông xã mbam-setup-2.2.*.****.exe & follow the prompts lớn install the program ( * = program version numbers may vary - always get the lathử nghiệm version).At the kết thúc, be sure a checkmark is placed next to the following:Launch Malwarebytes Anti-MalwareA 14 day trial of the Premium features is pre-selected. You may deselect this if you wish, and it will not diminish the scanning & removal capabilities of the program.Cliông xã Finish.On the Dashboard, click the "Update Now >>" linkAfter the update completes, cliông xã the "Scan Now >>" button.Or, on the Dashboard, click the Scan Now >> button.If an update is available, cliông chồng the Update Now button.A Threat Scan will begin.When the scan is complete, if there have sầu been detections, cliông chồng Apply Actions to lớn allow MBAM to lớn clean what was detected.In most cases, a restart will be required.Wait for the prompt khổng lồ restart the computer lớn appear, then cliông xã on Yes.After the restart once you are bachồng at your desktop, open MBAM once more.Clichồng on the History tab > Application Logs.Double cliông chồng on the scan log which shows the Date & time of the scan just performed.Cliông chồng "Copy lớn ClipboardPaste the contents of the clipboard inkhổng lồ your next reply.

 

 

 

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Please download AdwCleaner by Xplode & save the file to lớn your Desktop.

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The tool will start lớn update the database, please wait for it to lớn complete the update.Cliông chồng on I Agree button.Cliông xã on the Scan button.AdwCleaner will begin...be patient as the scan may take some time to lớn complete.After the scan has finished, cliông xã on the Report button...a logtệp tin (AdwCleaner.txt) will open in Notepad for review (where the largest value of # represents the most recent report).The contents of the log tệp tin may be confusing. Unless you see a program name that you know should not be removed, don"t worry about it. If you see an entry you want khổng lồ keep, let me know about it.Copy và paste the contents of that logfile in your next reply.A copy of all logfiles are saved in the C:AdwCleaner thư mục which was created when running the tool.

 

 

 

I would lượt thích you to paste the logs from all three scans into your next reply. I will examine those & determine what our next step should be. If there is evidence of serious infection, you might have sầu to open a new thread in the Virus, Trojan, Spyware & Malware Removal Logs Forum, but let"s not get ahead of ourselves yet. Many less serious issues can be solved right here, in this Forum.If I haven"t responded to lớn your reply in 24 hours, please skết thúc me a personal message.Have a great day.Regards,-Phil